Case study | Retail (food)

Major retail grocer.

A major retail grocer with more than 780 sites across the UK required a long-term solution to decrease their annual waste spend and remove overweight charges, while also increasing their on-site recycling.

fruit shelves supermarket

The issue.

When we started working with the grocer, they gained little value from recyclable material, were paying excess tonnage charges from heavy general waste bins, and had almost no central control or visibility on spend.

Reducing the weight from their general waste bins to remove overweight charges was a priority. To do this they required a full waste analysis with recommended solutions.

The solution.

Our account management team conducted a lid lifted analysis. A managed solution was implemented across their 780 stores, along with a communication plan, training and signage.

We tapped into the competitiveness between regions, and organised reporting on recycling rates into a league table which was shared with all staff.

Back hauling recyclable materials into centralised points, utilising the grocer’s existing logistics infrastructure, has been introduced with our support. This has reduced costs as well as minimising the operational disruption for stores of frequent collections for each individual recycling stream.

Additionally, we manage all 9 of the grocers RDC’s (regional distribution centres). An export solution for cardboard has been introduced, significantly increasing the commercial revenue generated by the material, a bespoke coaching and onsite training scheme has been key in driving the behaviour change to achieve this.

We are also supporting this customer with their food redistribution strategy and implementation at store level.

Through our recommendation of a closed loop solution for plastic recycling the customer is producing their ‘bags for life.’

The results.

landfill 30% reduction in the general waste bin weight through improved segregation in the first 15 months
Revneue 7.3% annualised reduction in general waste spend
in the first 12 months with a further 7.5% reduction in Year 2
cardboard box £1.4m increased export revenue from cardboard rebates
Collection success rate 780 store visits within 18 months
bin waste

“The handover from the incumbent and mobilisation of general waste / food waste collections from RDCs has been a smooth and successful process. SWRnewstar have also added value with store data / insights and general operational support with projects such as the regional waste toolkits.”

Where next?